Carrots and Sticks Don't Work by Paul L. Marciano

Author:Paul L. Marciano
Language: eng
Format: epub
Publisher: McGraw-Hill Education
Published: 2010-03-17T16:00:00+00:00

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The Yellow Sticky

Have you ever come back to your desk to find a yellow sticky with something like “Good Job!” written on it by your boss? Whenever I give a talk, I ask the audience this question. In an audience of a hundred people, usually two or three will raise their hand. I then ask them, “What did you do with it?” Only once have I had someone say that they threw it away. Every other person kept it visible in their work station, such as pasted on their computer monitor, for long periods of time. It’s amazing that most of us get so little acknowledgment from our bosses that a yellow sticky with a few words takes on the significance of a prized trophy; a reminder that we did something worthy of recognition and thirty seconds of our boss’s time. Employees may show up to work because of paychecks, but yellow sticky notes are far more valuable a currency when it comes to determining how hard they will work.

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